Privacy Policy & Terms of Service
Last updated: 2026. Subject to formal review and company approval.
1. Personal Data Collection
Clean and Go Team collects information including name, phone number, email address, physical property address, square footage, and specific home/facility details solely for the purposes of generating quotes, scheduling cleaning appointments, and delivering tailored customer service.
2. Messaging Consent (SMS & WhatsApp)
In accordance with US carrier standards and A2P 10DLC regulations, communication consent boxes are never pre-checked. When you opt in to receive booking confirmations and reminders via SMS or WhatsApp, you receive only operational messages related to your service. Marketing updates require distinct opt-in. You may reply STOP at any time to unsubscribe from SMS communications.
3. Estimates vs. Final Quote
Any initial estimate presented online is an indicative guide based on customer-provided parameters. The binding proposal is confirmed after verifying actual property conditions, heavy build-up, and accessibility.
4. Rescheduling & Cancellation Rules
We understand unexpected schedule shifts happen. Rescheduling requests must be communicated in advance via our official channels (phone: 954-939-8328 or WhatsApp) so our cleaning route and specialists can be reallocated.
5. Legal Inquiries
For any questions regarding your privacy or data, please write to cleanandgoteamfl@gmail.com or call 954-939-8328.